by Andy
"Done" is not an answer
Someone asked whether payments were already connected. The editor answered "I updated the site".
It had not updated anything. And it could not answer either: in that editor every reply was a change, so when there was nothing to change the sentence saying it had been done came out all the same.
What changed
The model can answer without touching the code, and that reply is shown for what it is. No new version, nothing charged.
And the opposite case, which is the expensive one: a reply saying "I replaced the logo" without a single change inside stops counting as a reply. It is treated as what it is — nothing was applied — and the detail of what happened travels with it.
The guarantee is small and fits in one line: the editor’s answer and the state of your site cannot contradict each other. If nothing changed, it says so. If something changed and will be covered up, it says that too.